Delivery & shipping
At DivyaDeals.com, we aim to ensure a smooth and timely delivery experience for our customers. Please read our delivery and shipping policy carefully to understand our processes and timelines.
1. Shipping Charges
1.1. Standard Shipping:
- Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
1.2. Free Shipping:
- We offer free shipping on orders above a certain value, as specified on our website.
2. Delivery Timelines
2.1. Order Processing:
- Orders are processed within 1-2 business days after payment confirmation.
- You will receive an order confirmation email with tracking details once your order is shipped.
2.2. Delivery Timeframe:
- Delivery times vary based on the shipping address and the seller’s location. Generally, deliveries take 5-10 business days within India.
2.3. Delays:
- While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays. We will keep you updated in such cases.
3. Shipping Partners
3.1. Trusted Couriers:
- We collaborate with reliable courier services to ensure safe and timely delivery.
3.2. Tracking Orders:
- You can track your order using the tracking ID provided in the shipment confirmation email.
4. Address Accuracy
4.1. Correct Details:
- Customers are responsible for providing accurate and complete shipping addresses.
4.2. Undeliverable Packages:
- If a package is returned due to an incorrect address, additional charges may apply for re-delivery.
5. International Shipping
5.1. Availability:
- Currently, we do not offer international shipping. Orders can only be delivered within India.
6. Damaged or Missing Items
6.1. Damaged Packages:
- If you receive a damaged package, notify us within 48 hours of delivery with photos and a description of the issue.
6.2. Missing Items:
- In case of missing items, contact us at contact@divyadeals.com or +91 93542 81043 immediately.
7. Failed Deliveries
7.1. Delivery Attempts:
- Our delivery partners will attempt delivery multiple times. If the delivery fails due to unavailability, the package may be returned to the seller.
7.2. Re-delivery:
- Additional charges may apply for re-delivery requests.
8. Contact Us
For any questions or concerns regarding your order, please contact us:
- Email: contact@divyadeals.com
- Phone: +91 93542 81043
- Address: Satbir Sharma, S/o Shree Subhash Sharma, Satrod Khas, Ward No – 11, Pin Code – 125044
Thank you for shopping with DivyaDeals.com. We value your trust and are committed to providing you with a seamless delivery experience.